Q&A

Structured FAQs for landlords, tenants, and booking owners.

General

Who is Tenant Lady for?

Landlords/owners managing rentals, tenants who need visibility on their bills, and listing managers who support owners.

Is there a free plan?

Yes. Paid plans unlock higher limits and advanced features (including Business analytics).

Billing & payments

Can tenants upload payment proof?

Yes. Tenants can upload proof, and landlords can approve or reject. Approved payments contribute to collection reporting.

What does “overdue” mean?

A bill becomes overdue when the due date has passed and there’s no approved payment.

Bookings

Why is booking disabled on my public listing?

Usually because owner verification is pending, or the booking listing has not been approved by admin yet.

How long do pending bookings last?

Pending bookings can auto-expire and release availability based on lifecycle settings.

Subscriptions

Do you support monthly and yearly plans?

Yes. Some flows may show prorated amounts when upgrading mid-cycle.

What is proration?

Proration is the “difference” you pay when upgrading mid-cycle, based on remaining time in your current paid period.

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